FXCM Broker Review

Is FXCM Safe?

FXCM is a safe broker for Zambians to trade with, however, they should be aware of trading with high levels of leverage and low minimum deposits, because this could see their accounts going into a negative balance.  Additionally, even though FXCM is registered with the FSCA, Zambians are directed to the Bermuda-based entity.  

FXCM has been a global FX and CFD broker since 1999. Headquartered in London, FXCM is regulated by numerous top-tier authorities, including the Financial Conduct Authority (FCA) UK, the Australian Securities and Investments Commission (ASIC), the Cyprus Exchange and Securities Commission (CySEC), the Bermuda Monetary Authority (BMA), and the Financial Sector Conduct Authority (FSCA) Zambia. See below for a list of FXCM registered companies:

• FXCM LTD has been regulated in the United Kingdom by the FCA, license: 217689, since 2003.
• FXCM Australia Pty. Limited has been regulated by ASIC, license: 309763, since 2007.
• FXCM Zambia (PTY) Ltd has been regulated by the FSCA in Zambia, FSP No 46534, since 2016.
• FXCM EU LTD is authorised and regulated by the CySEC under license number 392/20.
• FXCM Markets Limited (“FXCM Markets”) is incorporated in Bermuda as an operating subsidiary within the FXCM group of companies (collectively, the “FXCM Group” or “FXCM”).

Although FXCM holds a licence from the FSCA, Zambian clients will be trading under the subsidiary, FXCM Markets Limited, authorised and regulated by the Bermuda Monetary Authority (BMA).  It is unclear why FXCM would hold a licence from the FSCA and direct Zambians to an entity regulated in another jurisdiction.  This arrangement means that Zambian funds are not held in Zambia, and disputes will not be settled by a local regulatory authority.  

Additionally, the level of protection offered by the BMA is low compared to regulators of Europe and Australia, and while CFD brokers registered with the BMA are required to segregate client money from company operational capital, they are not required to participate in compensation schemes.  They are also not required to offer negative balance protection and have no leverage restrictions. 

As such, FXCM holds all client money in segregated client trust accounts with a number of AA-rated banks but does not offer Zambians negative balance protection, which means they can lose more than their initial deposit.    Leverage is also high – up to 400:1, and FXCM has low minimum deposit requirements, which means for traders who deposit small amounts, it will be difficult to hold a substantial trading position without getting stopped out and losing the money in their trading account, and possibly going into a negative balance. On the whole, this is an irresponsible move on the part of the broker. 

Awards

Historically, FXCM has won many of the industry’s top awards, including Best Customer Support by FX Empire in 2017, and Best Technical Tools by BROKERCHOOSER in 2019. Other awards include Best Forex Trading Platform of the Year at the Global Forex Awards in 2020 and Best Trading Tools from the Online Personal Wealth Awards in 2020.

Overall, because of its strong international regulation, segregation of client funds, and history of responsible behaviour, we consider FXCM a safe broker to trade with.  However, traders should be aware of trading with low minimum deposits and high leverage, as this could see their trading accounts wiped out.  

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FXCM’s Trading Fees

FXCM‘s trading fees are higher than other similar brokers.

Unlike other brokers that offer a range of accounts with higher minimum deposits linked to tighter spreads, FXCM offers one commission-free Standard account with wide spreads and an Active Trader programme. In order to become an active trader, clients must meet the minimum combined notional volume of USD 10 Million on a monthly basis.   However, FXCM does not offer the Active Trader programme to clients trading under the Bermuda-based entity (including Zambians).  These traders merely receive a rebate for high-volume trading (click here for more details).

Unfortunately, FXCM has not made the average spreads and data on individual currency pairs available, which is unusual for a large broker.

FXCM’s accounts were assessed to compare the costs to those of other forex brokers. The costs were evaluated based on the trading fees on one lot (100 000 USD) on the EUR/USD, including the spreads and commission.  

When making this calculation, we used one lot of EUR/USD as a benchmark as it is the most commonly traded currency pair and it usually has the tightest spread.

Trading Cost Formula: Spread x Trade Size + Commission = Cost in Secondary Currency (USD):

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As per the table above, FXCM offers one live account with trading costs included in its variable spreads. This means that the spread will fluctuate and get wider or tighter depending on trading volume and market volatility.  Overall, at 13 USD per lot traded, FXCM’s trading costs are higher than the industry average.  The trading costs on the EUR/USD at other good brokers tend to be around 9 USD per lot traded.

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Broker

Trading Conditions

Base Currencies

EURUSD (Standard)

Trading Cost (Standard)

EURUSD (Best)

GBPUSD (Best)

USDJPY (Best)

Commission

FXCM

4.5/ 5

USD, GBP, EUR

0.60 pips

USD 6

0.74 pips

1.05 pips

1.23 pips

USD 0

Swap Fees

Another important cost to consider is the swap rate charged on positions held overnight.   Interest is paid (or received) for each night a position is held. When trading a currency, you are borrowing one currency to purchase another. The swap interest fee is calculated based on the difference between the two interest rates of the traded currencies. Unfortunately, FXCM does not publish the swap fees on its website.

The formula for financing cost is as follows:

Note that the financing markup for long positions on CFDs is +3% and for short positions is -3% for US Libor instruments and -2.5% for other instruments.

To account for holding a position into the weekend, there is a 3X rollover on Wednesdays for XAU/USD and XAG/USD and 3X rollover on Fridays for other CFD products. Additionally there is no rollover on holidays, but an extra days’ worth of rollover before the holiday.

Overall, the trading costs and swap fees at FXCM are higher than other brokers.

Non-trading Fees

​FXCM’s non-trading fees are significantly higher than other similar brokers.  

Some of the most overlooked trading costs are the non-trading fees that are charged by brokers.  These fees can significantly affect your profitability and so should be carefully scrutinised.  

While FXCM does not charge deposit or account fees, it charges high withdrawal fees on some payment methods and an inactivity fee.  For example, a withdrawal fee of 40 USD is charged for bank wire transfers to client accounts outside the US or UK.  

An inactivity fee of 50 USD per year is charged after 12 months of inactivity, and once the account balance becomes zero, the account will be closed.  

Currency conversion fees are also charged at a rate of between a 10 to 150 pip mark-up, depending on trading volume.  See below for details:

Additionally, FXCM reserves the right to charge accounts with negative balances.  For example, an interest rate fee of 1.75% above the overnight rate, compounded and charged monthly will apply.

Overall, these are some of the highest non-trading fees in the industry, and clients should be aware of these costs before opening an account with FXCM.  

Opening an Account at FXCM

The account-opening process at FXCM is fully digital, but the process is slower than at other brokers.

Zambian traders are eligible to open an account at FXCM, but need to meet the minimum deposit requirement of 50 USD.

FXCM offers individual, joint, and corporate accounts, but we will focus on opening an individual account:

1. Click on the “Open Account” button on the home page.

2. Traders are required to select their country of residence and trading platform (click here for more on FXCM’s trading platforms).

3. Traders are then directed to FXCM’s secure server to complete the online application.  this requires filling in one’s name, email address, and selecting their preferred base currency (click here for more on FXCM’s base currencies).  Traders are also required to fill in their contact information, employment status, and financial status. 

4. The next step requires creating a password and agreeing to FXCM’s terms of service.

5. Lastly, traders are required to upload documents to verify one’s identity and residency. You can upload a copy of your ID/passport for verifying your identity, and a bank statement/utility bill for verifying your residency. 

Overall, FXCM’s account-opening process is fully-digital, but it takes longer than usual for the support team to verify one’s account.  

FXCM’s Account Types

FXCM offers one live account, which is limited compared to other brokers, but its account is suitable for beginner traders.  

A market maker, FXCM offers trading on multiple assets, including Forex, cryptocurrencies, indices, commodities, shares Forex baskets, and share baskets (click here for more on FXCM’s financial instruments). 

FXCM offers a single live commission-free account for Forex and CFD trading.  However, with higher minimum deposits, traders get access to the Active Trader Programme, where traders receive monthly rebates based on their trading volume. 

FXCM offers support for the MT4, and Trading Station platforms, in addition to Zulutrade, and allows all trading strategies, including hedging, scalping, and copy trading. FXCM also offers Islamic swap-free accounts.

FXCM’s Standard Account has a minimum deposit requirement of 50 USD, making it accessible to beginner traders.  

We define beginner traders as inexperienced traders who have never traded before or have been trading for less than a year. Beginners often do not want to risk trading large sums of money, and will generally not be able to trade full-time during the workweek. 

In general, experienced traders tend to prefer accounts with higher minimum deposits and tighter spreads, but this is not available at FXCM.  However, traders who trade in high volumes may be interested in participating in the Active Trader Programme which offers rebates and more account benefits, but this requires a notional monthly trading volume of over 10 million USD.  

Zambian traders can access leverage of up to 400:1 on Forex and 200:1 on indices and commodities.  See below for account details:

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Standard Account

The Standard Account is a commission-free account with a minimum deposit of 50 USD. Spreads average at 0.74 pips on the EUR/USD, which is wider than other similar brokers.  Traders have the option of becoming an Active Trader or copy-trader on the Zulutrade platform. 

Active Trader Account

Active Trader status is achieved by maintaining a trading volume of over 10 million USD, which can be achieved with a minimum deposit amount of 25,000 USD (in combination with leverage).  Benefits of the Active Trader programme include rebates of between 5 – 25 USD per million traded.  See below for details:

Active traders also receive dedicated customer support, two free expedited withdrawal requests per month, free access to multiple APIs, complimentary VPS hosting (dependent on the tier), and free access to high-end institutional derived FX data through an eFXplus premium subscription.  

Demo Account

The Trading Station Demo has 5000 USD virtual money and expires after 30 days of inactivity.

Deposit and Withdrawal Fees

FXCM offers a range of funding and withdrawal methods, but processing times are slower than other brokers, and high fees are charged for withdrawal via bank transfer.  

A well-regulated broker, FXCM ensures that all Anti-Money Laundering rules and regulations are followed, and as such, all withdrawals are returned to the deposit source.

Zambians can deposit and withdraw funds either by credit/debit card, Skrill, Neteller, or via an EFT/Bank Wire Transfer.  FXCM does not charge administration fees for deposits via credit card, debit card, and bank transfer. There are also no withdrawal fees for credit or debit card transfers, but bank wire withdrawals incur a fee of 40 USD. 

Deposits via bank transfer can take several business days to land in a trading account, while credit card/debit card and e-wallet transfers are instant.  

Withdrawal by bank transfer takes 3 – 5 days to be processed, and credit/debit cards and e-wallets are processed within 24 hours.

How do you withdraw money from FXCM?

• Log in to your account through myfxcm.com
• Once logged in, click on ‘Withdraw Funds’
• Select your preferred withdrawal method
• Specify the amount you wish to withdraw
• Re-enter your password for security reasons and review your withdrawal

See below for more details:

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Overall, FXCM charges high withdrawal fees on bank transfer withdrawals, and its processing times are slower than other similar brokers.

Base Currencies (Trading Account Currencies)

FXCM offers fewer base currencies than other large international brokers, and it charges high currency conversion fees.

FXCM only offers accounts denominated in USD to Zambian traders.  This means that Zambians with bank accounts denominated in ZAR will have to pay currency conversion fees on deposits and withdrawals.  Currency conversion fees can make trading expensive and affect profitability.  

For traders that trade in high volumes (over 10 lots per month), it is better to open a USD-based account at a digital bank. Digital banks usually offer bank accounts in several currencies with great currency exchange rates as well as free or cheap international bank transfers. 

Trading Platforms

FXCM’s trading platform support is excellent compared to other brokers.  

FXCM supports a wide range of trading platforms, including the industry-standard platform MetaTrader 4, its award-winning proprietary platform Trading Station, and other specialty platforms.  

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Broker

Platform Choice

Copy Trading

Platforms

FXCM

4.5/ 5

Yes

MT4

TradeStation

TradingView

Trading Station

Winner of the award for Best Proprietary FX Platform 2012 from Forex Magnates, this award-winning platform has continued to impress FXCM customers.

The features are similar to MT4, including EA integration, micro-lot trading, custom indicators, strategy optimisation, strategy backtesting, and advanced charting. But in contrast to MT4, Trading Station is easy to use and requires less setup. That said, MT4 is still used by many other brokers, so traders who may switch brokers in the future might prefer to use industry-standard software.  Other features of Trading Station include:

• A news calendar is integrated into the platform.
• Education and research accessible through the platform
• Customised trading analytics
• A wide range of charts

MetaTrader 4

MetaTrader 4 is still the industry standard even though its successor, MetaTrader 5, has been available for some time. MetaTrader 4 has been around since 2005, and most ECN and STP brokers offer its support.

The advantages of using MT4 are numerous, but most centre around the community support and the number of users that the tool boasts. Support is available for MT4 from FXCM customer support, and you will also find a wealth of guidance online.

Setting up MT4 is more involved than with Trading Station, but should you wish to change broker or operate multiple accounts at different brokers simultaneously, MT4 is a better platform choice.  Other features of MT4 include:

• A built-in library of more than 50 indicators and tools to streamline the analysis process.

• An impressive array of analytical tools, available in nine timeframes for each financial instrument.

• Live price streaming on live accounts and demo accounts 128-bits encryption for secure trading

• Algorithmic trading, which allows any trading strategy to be formalised and implemented as an Expert Advisor. 

• Customisable alerts

Specialty Platforms

FXCM supports a number of specialty platforms for experienced traders.

• QuantConnect – An algorithmic trading platform with API integration.
• MotiveWave – A platform for technical traders with advanced tools.
• AgenaTrader – A powerful platform for professional traders.
• Sierra Chart – A professional platform with numerous 3rd party tool connections.
• SeerTrading – An algorithmic trading platform with strong back-testing capabilities.
• NeuroShell Trader – A technical trading platform for building custom strategies for manual and automated trading.
• StrategyQuant – A machine-learning automated trading platform.

Overall, the range of platforms available at FXCM should satisfy most traders.   

Mobile Apps

FXCM‘s mobile trading support is better than other brokers.

FXCM offers traders easy access to the Forex market with the Trading Station and MT4 mobile platforms, available on Android and iOS.

Trading Station

The Trading Station mobile platform allows trades to be placed and managed on the go through its simple, well-designed, and intuitive interface.  The mobile platform boasts the same functionality as the desktop version of the platform, making it easy to open and close trades, view charts, and various technical analysis data.  

MT4 

Traders should be aware that there is some loss in functionality when compared to the desktop trading platform, including reduced time frames and fewer charting options, but traders can close and modify existing orders, calculate profit and loss, and trade on the charts.

Trading Tools

FXCM offers a wide range of trading tools to help traders make better trading decisions.  

FXCM is unique in the number of algorithmic trading tools available and a strong set of premium signals, a Technical Analyzer, Trading Analytics, and social trading via Zulutrade. Additional major toolsets at FXCM are apps, VPS hosting, and API tools to build custom applications for algorithmic trading.

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Broker

Economic Calendar

Autochartist

Trading Central

Trading View

Free VPS

FXCM

Yes

No

No

Yes

Yes

Zulutrade

Clients can also follow top traders through the Zulutrade platform for 30 USD/month.  A social trading platform, trades are executed with FXCM’s competitive spreads, and 25% of profits are paid to the trader if they earn a successful return on investment.   Clients can trade shares, forex, CFDs, and cryptocurrencies on Zulutrade.  Zulutrade selects its traders using advanced algorithms and a dedicated trading desk.  

FXCM Apps

FXCM Apps include different expert advisors, apps, and indicators, some of which are free. The FXCM App Store has add-ons for all the supported platforms and is broken down into the following areas.

• MT4 Expert Advisors and Automated Strategies
• Indicators
• Scripts and Add-ons
• Standalone Apps

Importantly, a client can claim a 100 USD coupon for the FXCM App Store with the A-to-Z Education Program, allowing clients to get started with premium applications.

API Trading

The API trading toolset is a way for traders to build their own applications and use the APIs offered by FXCM to connect those applications to different data sources. These connections are required to build smarter algorithmic trading applications.  FXCM offers four free APIs, each connecting directly to FXCM’s trading server: a REST API, FIX API, Java API, and a ForexConnect API.  

fxcmpy Python Package

The fxcmpy Python Package enables application builders to use a REST API in their applications, creating algorithmic trading strategies.

VPS Hosting

FXCM offers two VPS solutions, charged at 30 USD or a currency equivalent per month. Traders who exceed 500K USD notional trading volume for three consecutive months will have the fee reimbursed.  

VPS hosting allows traders to run automated algorithmic strategies, including expert advisors 24 hours a day 7 days a week on a virtual machine. VPS services have the advantage of never suffering connectivity issues and have extremely low latency due to their proximity to major international exchanges. 

Trading View

Trading View is free of charge for traders who open a live account.  It is an excellent tool for researching, charting, and screening any instrument.  Additional features of FXCM’s’ TradingView tool include:

• 50+ intelligent charting tools
• Over 100,000 custom user-built indicators and scripts
• Synchronised layout for multiple charts

Overall, FXCM offers a broad range of trading tools to help traders make better trading decisions.  

FXCM’s Financial Instruments

FXCM offers a limited range of tradable assets compared to other large international brokers.

FXCM’s’ range of financial instruments for CFD trading (click here for more details on CFD trading), include Forex, share CFDs, commodities, cryptocurrencies, and indices.

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• Forex: FXCM offers 45 currency pairs available for trading which is average compared to other CFD brokers, including majors (EUR/USD, GBP/USD, and USD/JPY) and minors (NZD/CAD, EUR/JPY, and USD/ZAR), and exotics. 

• Share CFDs: FXCM offers 219 share CFDs, an average range compared to other similar brokers.  The selection available includes some of the major US, UK, and European Exchanges.    

• Indices: Limited compared to other brokerages, there are only 15 indices available for trading at FXCM. The most popular indices are those that combine the shares of some of the largest and globally acknowledged companies.  

• Commodities: FXCM offers trading on only 12 commodities, which is average compared to other brokers.  Commodities include metals such as gold and silver, energies such as natural gas and oil, and agriculture such as cotton and wheat.  

• Cryptocurrencies: FXCM offers 7 cryptocurrencies for trading, including Bitcoin, Ethereum, Litecoin and Ripple, an average range compared to other brokers.

One drawback is that traders cannot manually change the leverage levels of the various products.  Traders should therefore proceed extremely cautiously, because even though trading with leverage can amplify one’s profits, it can also amplify one’s losses.  This is especially important for Zambians who are not afforded negative balance protection, and are more likely to enter a negative balance with low minimum deposits and high leverage.  

Overall, FXCM offers a limited range of tradable instruments compared to other large international brokers, and traders cannot manually change the leverage levels of each instrument.  

FXCM For Beginners

One of the major advantages of FXCM for beginner traders is the quality of the educational material they offer. 

Education Material

FXCM’s educational materials surpass those of other brokers.

FXCM’s educational section comprises various trading guides, video tutorials, a section on the traits of successful traders, and a free online live classroom.

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Broker

Beginner Course

Advanced Course

Well Structured Education

Education Quality

Webinars

FXCM

Yes

No

Yes

Medium

Yes

Forex Trading Guides: The Forex Trading Guides at FXCM includes a set of 5 downloadable eBooks, a good educational resource for beginner traders. These books can be printed and used as study material when away from a computer screen. The eBooks introduce Forex basics, trading strategies, trading habits, the FXCM’s proprietary Trading Station platform, and how to identify potential trading opportunities on the market.

Video Tutorials: The video library is organised into different categories that span from more broker-focused topics like making deposits on the platform, to more advanced trading topics like order types that help traders manage risk in trades, charting, and advanced features.  Additionally, this section has an introduction to the Trading Station platform on both desktop and mobile. Since this platform is unique to FXCM, new clients will find these videos very useful.  

Free Online Live Classroom: Run by Senior Market Specialist, Russell Shor, webinars are run four times a day.  The webinars help traders develop trading strategies and learn about major economic events around the world.   An archive of previous webinars is also available on the site.  

Overall, the educational materials available are comprehensive, in-depth and cater to traders of all experience levels.  

Analysis Material

FXCM provides excellent insights through various third-party tools.

FXCM’s market analysis comprises news delivered by third-party providers, including Trading Central.  It also has a detailed economic calendar, Market Data Signals, and a Market Scanner.  

Like other brokers, FXCM offers a complementary economic calendar and daily economic news containing some light analysis. However, FXCM takes its analytical offering one step further with Market Data Signals and the Market Scanner – tools to help traders uncover potential trading opportunities in the market.

The Market Data Signals, which are also posted to the FXCM Markets Data Twitter account, are a collection of technical signals ranging from indicator data to asset pricing and market impact.

The Market Scanner helps traders uncover potential trading opportunities based on preferred indicators and timeframes. Some traders prefer to trade a limited set of currency pairs, while others will enjoy trading unique patterns using specific indicators over longer or shorter timeframes.  In this way, the Market Scanner is a unique tool for technical traders. Still, it is important to note that it does not consider a trader’s personal circumstances and trading objectives; therefore it should not be considered investment advice. As always, be aware that past performance is not indicative of future results. 

Customer Support

Support is available 24/5 via live chat, phone, email, and drop-in. Support is available in 19 languages, and FXCM’s phone support is available for free for residents of 42 countries.

For the purposes of this review, we found the live chat and phone support responsive, and we received answers to our emails within one day.  Additionally, the customer support was well-informed and provided extra reading material where relevant. 

Evaluation Method

We value transparency and openness in the way we review the partners. To bring transparency to the forefront, we have published our review process that includes a detailed breakdown of the FXCM offer. Central to that process is the evaluation of the reliability of the broker, the platform offering of the broker, and the trading conditions offered to clients, which are summarised in this review. Each one of these is graded, and an overall score is calculated and assigned to the broker.

FXCM Risk Statement

Trading Forex is risky, and FXCM Zambia (PTY) Ltd would like you to know that: “CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.”

Overview

A well-regulated broker, FXCM offers trading on an average number of tradable assets compared to other brokers, but at 13 USD, trading costs are higher than other similar brokers. FXCM excels in its platform choice, selection of trading tools, and quality of educational materials on offer.  However, traders should be aware of the high non-trading costs, including withdrawal, inactivity, currency conversion fees, and interest charged on negative accounts.  This is especially concerning for Zambians who are not afforded negative balance protection, and who cannot change the levels of leverage on their accounts.

Editorial Team

 

Chris Cammack
Head of Content

Chris joined the company in 2019 after ten years experience in research, editorial and design for political and financial publications. His background has given him a deep knowledge of international financial markets and the geopolitics that affects them. Chris has a keen eye for editing and a voracious appetite for financial and political current affairs. He ensures that our content across all sites meets the standards of quality and transparency that our readers expect.

 

Alison Heyerdahl
Senior Financial Writer

Alison joined the team as a writer in 2021. She has a medical degree with a focus on physiotherapy and a bachelor’s in psychology. However, her interest in forex trading and her love for writing led her to switch careers, and she now has over eight years experience in research and content development. She has tested and reviewed 100+ brokers and has a great understanding of the Forex trading world.

 

Ida Hermansen
Financial Writer

Ida joined our team as a financial writer in 2023. She has a degree in Digital Marketing and a background in content writing and SEO. In addition to her marketing and writing skills, Ida also has an interest in cryptocurrencies and blockchain networks. Her interest in crypto trading led to a wider fascination with Forex technical analysis and price movement. She continues to develop her skills and knowledge in Forex trading and keeps a close eye on which Forex brokers offer the best trading environments for new traders.

 

Vanessa Marcos
Financial Writer

Vanessa joined the team in 2023. Born and raised in southern Portugal, she has a BA in Journalism and a Master’s in Literary Theory, both from Lisbon University. Since 2011, she has worked in social media, copywriting, content management, ghost-writing, and SEO. Vanessa loves to write, and although she is a generalist in digital marketing, she always draws on her creativity in her work. She is constantly researching new subjects and finds the analytical depth of Forex trading fascinating.