Capital.com Broker Review

Is Capital.com safe?

Yes, Capital.com is a safe broker for Zambians to trade with.  It maintains regulation from the world’s top regulators, including the Securities Commission of The Bahamas (SCB), the UAE’s Securities and Commodities Authority( SCA), the FCA in the UK, ASIC of Australia, and CySEC in Cyprus.  

Founded in 2016 and headquartered in Cyprus, Capital.com is authorised and regulated by the Securities Commission of The Bahamas (SCB), the UK’s Financial Conduct Authority (FCA), the Cyprus Securities and Exchange Commission (CySEC), the Australian Securities and Investments Commission (ASIC), and the UAE’s Securities and Commodities Authority (SCA). See the following list of Capital.com registered companies:

• Capital Com Online Investments Ltd is registered in the form of International Business Company with company number 209236B and is operating under the supervision of the Securities Commission of The Bahamas (the SCB) with licence number SIA-F245.
• Capital Com Australia Pty Ltd is registered in Australia with company registration number ABN 47 625 601 489. Authorised and regulated by the Australian Securities and Investments Commission (ASIC) under Australian Financial Services License number 513393.
• Capital Com (UK) Limited is registered in England and Wales with company registration number 10506220, authorised and regulated by the Financial Conduct Authority (FCA) under register number 793714.
• Capital Com SV Investments Limited is a regulated Cyprus Investment Firm, registration number HE 354252, authorised and regulated by the Cyprus Securities and Exchange Commission under the licence number 319/17 (both entities referred together as “we”, “Company” or “Capital.com”).
• Capital Com Mena Securities Trading L.L.C is a limited liability company with company registration number 1994695. Capital Com Mena Securities Trading L.L.C  is a Company registered in Dubai, United Arab Emirates, and authorised by the Securities and Commodities Authority with licence number 20200000176

Based in the European Union, Capital.com complies with the requirements imposed by the Markets in Financial Instruments Directive (MiFID).

Zambians will be trading under the subsidiary, Capital Com Online Investments Ltd., operating under the supervision of the Securities Commission of The Bahamas (SCB). A well-respected regulator, all Capital.com client funds are held in segregated accounts and that Capital.com offers its traders negative balance protection, so trading losses can never exceed the funds on the account. Additionally, leverage is capped at 200:1 on commodities, currency pairs and indices.

Capital.com has won many awards over the last few years, further burnishing its credentials as a safe broker. Recent awards include:

• 2024: Best Overall Trading Platform (Online Money Awards 2024)
• 2024 #1 place in 3rd edition of the Deloitte Tech Middle East and Cyprus Fast 50 rankings
• 2023: Best Trading App (Good Money Guide)
• 2023: Best CFD Provider (Online Money Awards)

Overall, because of its history of responsible behaviour, strong international regulation, and wide industry acclaim, we consider Capital.com a safe broker for Zambians to trade with.

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Trading Fees

Capital.com’s trading fees are lower than other similar brokers.

Unlike other brokers that offer a range of accounts with higher minimum deposits linked to tighter spreads and increasing account benefits, Capital.com offers one live commission-free account with competitive trading costs (click here for more on Capital.com’s account types).  

Capital.com’s account was assessed to compare the costs to those of other forex brokers. The costs were evaluated based on the trading fees on one lot (100 000 USD) on the EUR/USD, including the spreads and commission.  

When making this calculation, we used one lot of EUR/USD as a benchmark as it is the most commonly traded currency pair and it usually has the tightest spread.

Trading Cost Formula: Spread x Trade Size + Commission = Cost in Secondary Currency (USD):

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At 6 USD per lot traded, Capital.com’s trading costs are highly competitive – most other good brokers have an average trading cost of 9 USD per lot of EUR/USD. 

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Broker

Trading Conditions

Base Currencies

EURUSD (Standard)

Trading Cost (Standard)

EURUSD (Best)

GBPUSD (Best)

USDJPY (Best)

Commission

Capital.com

5/ 5

USD, EUR, GBP, CHF, AED, MXN, HKD, SGD

0.60 pips

USD 6

0.60 pips

1.30 pips

1.00 pips

USD 0

Swap Fees

Another important cost to consider is the swap rate charged on positions held overnight.   Interest is paid (or received) for each night a position is held. When trading a currency, you are borrowing one currency to purchase another. The swap interest fee is calculated based on the difference between the two interest rates of the traded currencies, however, Capital.com charges only for the amount borrowed and not the total position size, but this only applies to Cryptocurrencies, Shares, and Thematic Investments. Unfortunately, Capital.com does not publish the swap fees on its website, but you can find the specific overnight fee for your chosen instruments in the market information panel on the Capital.com platform. 

Overall, Capital.com provides one of the most competitive pricing environments in the industry.

Non-trading Fees

Capital.com’s non-trading fees are significantly lower than other brokers.

Some of the most overlooked trading costs are the non-trading fees that are charged by brokers.  These fees can significantly affect your profitability and so should be carefully scrutinised.

Unlike other brokers, Capital.com does not charge deposit or withdrawal fees.  No fees are charged on dormant accounts either, which is rare among CFD brokers.  

Opening an Account at Capital.com

The account opening experience at Capital.com is excellent: it is intuitive, quick, and easy, and accounts are generally approved within less than 10 minutes.  

Zambian traders can open an account at Capital.com as long as they meet the minimum deposit requirement of 20 USD.

Traders can open a Pro account (in which case, clients need to contact customer support), or an individual account, which will be the focus of this review:

1. Click ‘Sign Up’ at the top right-hand corner of the website. 

2. You’ll be directed to fill in your details when signing up. Capital.com requires a proof of identification document to accept you as an individual client. All identification documents issued by a public authority within your country of nationality or residence are accepted, such as passports, national ID cards, driving licences, and other government-issued IDs. 

3. You’ll need to complete an eligibility test to determine your appropriateness for their live CFD trading account.

4. You’ll also choose your preferred base currency (click here for more on Capital.com’s trading account currencies).

After the application is approved, traders can log in and fund their accounts. We suggest you read Capital.com’s risk disclosure, customer agreement, and terms of business before you start trading.  

Overall, Capital.com’s account-opening process is intuitive and hassle-free.

Capital.com’s Trading Account

Capital.com offers only one account type, whereas most CFD brokers will provide at least two or three. However its account is suited to both beginners and more experienced traders.

With a single registration, Capital.com clients can open both a real and a demo account, and trading is offered on Capital.com’s proprietary web trader platform and MT4. 

Capital.com’s account is suited to both beginners and more experienced traders. We define beginner traders as inexperienced traders who have never traded before or have been trading for less than a year. Beginners often do not want to risk trading large sums of money, and will generally not be able to trade full-time during the workweek. Capital.com’s account has a reasonable minimum deposit requirement of 20 USD, putting it within the reach of beginner traders.

While experienced traders often prefer higher minimum deposits and tighter spreads, in exchange for a commission per lot, Capital.com offers a low-cost trading environment and a wide choice of tradable assets (click here for more on Capital.com’s available assets), making it appealing to more experienced traders.

Capital.com offers trading on over 2,700 assets, including 120+ currency pairs. Leverage for Kenyan clients is 200:1.

Capital.com only derives its revenue from spreads, and no commissions apply.  The EUR/USD spread is listed as 0.60 pips pips, representing a competitive offer with no additional costs. Capital.com also allows hedging and scalping, but it does not have a copy trading option.    

Note that Capital.com does not offer Islamic Swap-free accounts in Zambia.

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Demo Accounts

Capital.com offers a free demo account where clients can test out trading strategies with up to $100,000 virtual funds. The customer support team is available 24/7 to help with any account setup or technical difficulties.

Overall, although Capital.com only offers a single live account, its trading costs, low deposit requirements, and wide range of assets make it appealing to both beginners and experienced traders alike.

Deposits and Withdrawals

Capital.com offers an average range of deposit and withdrawal methods, and no extra fees are charged.

As a well-regulated broker, Capital.com ensures that all Anti-Money Laundering rules and regulations are followed, and as such, all withdrawals are returned to the deposit source. Capital.com offers fee-free deposit and withdrawal options that can be performed on the broker’s trading platform.

The deposit and withdrawal methods you can use depend on your country of residence and the license your trading account is registered under. The main methods available are Apple Pay, Google Pay, bank cards, and bank transfer.

Most withdrawal requests are processed within 24 hours but can take up to five business days for funds to reach client accounts. Wire transfers may take longer. 

The minimum deposit is 20 EUR, 20 USD, 20 GBP, 80 AED, 400 MXN, or 100 HKD for all payment methods, except a wire transfer, which has a minimum of 250 EUR (or the equivalent in the currency of your trading account).

See below for details:

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How to Make a Deposit

To make a deposit on our app, go to Account -> Payments -> Deposit Funds and select a payment method (a card, a bank transfer or any other available method).

Overall, Capital.com offers a wide range of funding methods, and exceptionally, no fees are charged for deposits or withdrawals.  Additionally, its processing times are generally fast.

Base Currencies (Trading Account Currencies)

Capital.com offers an average number of base (trading account) currencies compared to other similar brokers.

Trading accounts can be denominated in seven base currencies – USD, GBP, EUR, AED, MXN, HKD, and SGD – which is average compared to other brokers. However, Capital.com does not offer ZMW trading accounts, which is a disadvantage for Zambians who will likely have bank accounts denominated in ZMW, and who will have to pay currency conversion fees on deposits and withdrawals.

For traders that trade in large volumes (more than 10 lots a month), it is better to open an account denominated in USD at a digital currency bank, especially for trading on assets such as the EUR/USD. This is because when trading a USD quoted currency pair with another currency account, there will be a small conversion fee for every trade made. However, traders can also open multiple accounts in different base currencies to avoid fees on deposits and withdrawals.  

Overall, Capital.com offers an average number of trading account currencies compared to most other large international brokers, but it does not offer accounts denominated in ZMW.

Trading Platforms

Capital.com’s trading platform support is better than most brokers.

Capital.com offers support for its intuitive web-based platform and mobile app, MT4 and TradingView.

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Broker

Platform Choice

Copy Trading

Platforms

Capital.com

4.5/ 5

No

MT4

TradingView

Capital.com

Capital.com Web Platform

Capital.com has its own self-developed trading platform, available on web browser and mobile app. The platform is easy to use, intuitive and simple to set up, which is great for beginner traders.

The bespoke platform offers in-depth financial analysis with over 75 technical indicators, multiple trading chart types, and extensive drawing tools. It also enables users to effortlessly toggle in and out of up to six tabs while keeping an eye on all charts and instruments in the trading arsenal. You can also set up unlimited watch lists to track selected markets. It also provides traders with smart risk-management tools allowing traders to control their risk with various stop-loss and take-profit tools. Please note that not all stop-losses are guaranteed though. One drawback of the platform is that it lacks support for automated trading solutions and third-party strategies.

Metatrader 4

Developed by MetaQuotes in 2002, MT4 is still the most popular CFD trading platform in the world.  Although the platform’s interface is now dated, MT4 is still widely recognised for its fast execution speeds, wide range of charting tools, algorithmic trading, and customisability.  Other features of MT4 include:

• Supports the creation, modification, and utilisation of automated trading strategies.

• Supports MQL4 programming language.

• Algorithmic trading, which allows any trading strategy to be formalised and implemented as an Expert Advisor. 

• Allows traders to develop their own custom indicators.

• Analysis tools that empower traders to make better-informed decisions.

• Additional Smart Trader Tools, including 30 popular technical indicators and 24 analytical objects.

Trading View

Capital.com also supports TradingView in its arsenal of trading platforms. TradingView Basic is free of charge for traders who open a live account at Capital.com but be aware that Premium versions of TradingView have a monthly subscription cost.

TradingView is not only a trading platform with detailed information to help you make trading decisions, it also includes one of the biggest social trading communities, with plenty of EAs (Expert Advisors) that beginner traders, or those too busy to trade manually, will appreciate.

TradingView advantages include:

• Unmatched charting capabilities, suitable for beginners and advanced traders
• Large social trading community of more than 60 million users
• The ability to design your own indicators and strategies using TradingView’s Pine Script programming language.
• The option to validate trading ideas using TradingView’s Bar Replay function.
• Wide selection of fundamental data
• Real-time global news coverage

The benefit of Capital.com offering third-party platforms such as MT4 and TradingView is that traders can take their own customised version of the platform with them should they choose to migrate to another broker. Additionally, thousands of plug-ins and tools are available for MT4 and TradingView.  

Overall, Capital.com’s platform support is average compared to other similar brokerages, and it offers its own proprietary trading platform which is easier to use and set up than MT4.

Mobile Trading

Capital.com’s trading app is well-designed and intuitive, MT4 and TradingView are also available as mobile apps.

Capital.com’s trading platform is available on Android and iOS mobile devices and tablets. As with the web trading platform, traders can choose from multiple languages. The platform’s functionality is the same on mobile as it is on desktop.

MT4 and TradingView Mobile Trading

Capital.com offers support for the MT4 and TradingView mobile trading apps for Android and iOS. Traders should be aware that there is some loss in functionality when compared to the desktop trading platforms, including reduced time frames and fewer charting options, but traders can close and modify existing orders, calculate profit and loss, and trade on the charts.

Trading Tools

Capital.com’s trading tools are similar to other brokers.

Capital.com offers access to its platform via API and supports TradingView and MT4. They also have a comprehensive range of risk-management tools including stop-losses, trailing stop-losses, guaranteed stop-losses and take-profit orders. Note that not all stop-losses are guaranteed.

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Broker

Economic Calendar

Autochartist

Trading Central

Trading View

Free VPS

Capital.com

Yes

No

No

Yes

No

Overall,capital.com offers fewer trading tools than most other brokers.

Capital.com’s Financial Instruments

Capital.com offers trading on a comprehensive range CFD markets.

Alongside Forex pairs, Capital.com offers CFDs on cryptocurrencies, stocks, commodities, indices, and indices:

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• Forex: Capital.com has over 120 currency pairs available for trading, a much broader range than most other brokers.  These include majors (EUR/USD, GBP/USD, and USD/JPY), minors (NZD/JPY, GBP/JPY, and USD/ZAR), and exotics. 

• Share CFDs: Capital.com offers over 2,700 share CFDs, much more than other large international brokers.  The selection available includes some of the major US, UK, and European Exchanges.  

• Indices: There are 19 indices available for trading at Capital.com, which is around the average available at other similar brokers. The most popular indices are those that combine the shares of some of the largest and globally acknowledged companies.   

• Commodities: Capital.com offers CFD trading on 19 commodities, which is around the average available at similar brokers. Commodities include metals such as gold and silver, energies such as oil and natural gas, and softs such as sugar, cocoa, and cotton. 

• Cryptocurrencies: With 20+ crypto pairs available for CFD trading, Capital.com has a broad range of cryptocurrencies to trade. The spreads vary significantly compared to other traditional Fiat currencies.

Overall, Capital.com offers a wide range of financial instruments, including shares, forex pairs, and cryptocurrencies.

Capital.com for Beginners

Capital.com provides an extensive, well-organized selection of educational and market analysis materials, far exceeding that of other brokers.  Notable is Capital.com TV, which stages numerous high-quality videos that covers a range of trading-related content.  It also provides trading ideas related to current events. 

Educational Material

Capital.com’s educational materials are excellent compared to other similar brokers.

Capital.com provides an extensive, well-organised selection of educational and market analysis materials. They create high-quality videos that cover a range of trading-related content.

Capital.com’s educational materials comprise the following:

• Demo account
• General educational videos
• Webinars
• Quality educational articles
• Glossary

Capital.com’s excellent written educational materials can help traders develop skills to improve trading performance. Numerous guides have been compiled in their Education Hub, and cover topics ranging from basic trading strategies to financial markets and instruments.

Capital.com also provides video courses, providing an in-depth introduction to the most fundamental trading elements, and allows traders to explore various trading approaches. 

Also, Capital.com regularly posts free webinars and educational videos to their YouTube channel.

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Broker

Beginner Course

Advanced Course

Well Structured Education

Education Quality

Webinars

Capital.com

Yes

Yes

Yes

High

Yes

Market Analysis Materials

Like its educational materials, the market analysis available at Capital.com surpasses that of most other brokers.  

Their TradingView broker page is filled with well-presented, up-to-date analytics and fundamental analyses. The overall quality of the content, the comprehensive analysis, and the research’s educational value exceeds those offered by its competitors. An economic calendar is also available via Capital.com. 

Customer Support

Available 24/7, Capital.com’s customer support is excellent compared to other brokers

Capital.com has a team of friendly and experienced support managers ready to help 24/7 in a range of languages (such as English, German, Spanish, Arabic, and Italian) via live chat or WhatsApp. English language support is available around the clock.

For the purposes of this review, we found customer support responsive, polite, and very helpful.  They were able to answer most of our questions to our satisfaction.  

Evaluation Method

We value transparency and openness in the way we review the partners. To bring transparency to the forefront, we have published our review process that includes a detailed breakdown of how we review Capital.com’s product offering. Central to that process is the evaluation of the broker’s reliability, the platform offering of the broker, and the trading conditions offered to clients, which are summarised in this review. Each one of these is graded, and an overall score is calculated and assigned to the broker.

Capital.com’s Risk Warning

Trading CFDs is risky, and each broker is required to detail how risky the trading of CFDs is to clients. Capital.com would like you to know that: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 83.51% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Transactions with non-deliverable over-the-counter instruments are a risky activity and can bring not only profit but also losses. The size of the potential loss is limited to the size of the deposit. Past profits do not guarantee future profits. Use the training services of our company to understand the risks before you start operations.

Overview

Capital.com is a trustworthy and well-regulated broker. It offers competitive, variable spreads on a wide range of assets and charges no commissions on trades, withdrawal, or deposit fees. 

Capital.com’s extensive, well-organised selection of education and research materials makes it an excellent choice for beginner traders. Its proprietary platform is user-friendly and boasts a wide range of functionality. Overall Capital.com is an exceptional choice for traders looking for a low-cost trading environment on a wide range of tradable assets.

Editorial Team

 

Chris Cammack
Head of Content

Chris joined the company in 2019 after ten years experience in research, editorial and design for political and financial publications. His background has given him a deep knowledge of international financial markets and the geopolitics that affects them. Chris has a keen eye for editing and a voracious appetite for financial and political current affairs. He ensures that our content across all sites meets the standards of quality and transparency that our readers expect.

 

Alison Heyerdahl
Senior Financial Writer

Alison joined the team as a writer in 2021. She has a medical degree with a focus on physiotherapy and a bachelor’s in psychology. However, her interest in forex trading and her love for writing led her to switch careers, and she now has over eight years experience in research and content development. She has tested and reviewed 100+ brokers and has a great understanding of the Forex trading world.

 

Ida Hermansen
Financial Writer

Ida joined our team as a financial writer in 2023. She has a degree in Digital Marketing and a background in content writing and SEO. In addition to her marketing and writing skills, Ida also has an interest in cryptocurrencies and blockchain networks. Her interest in crypto trading led to a wider fascination with Forex technical analysis and price movement. She continues to develop her skills and knowledge in Forex trading and keeps a close eye on which Forex brokers offer the best trading environments for new traders.

 

Vanessa Marcos
Financial Writer

Vanessa joined the team in 2023. Born and raised in southern Portugal, she has a BA in Journalism and a Master’s in Literary Theory, both from Lisbon University. Since 2011, she has worked in social media, copywriting, content management, ghost-writing, and SEO. Vanessa loves to write, and although she is a generalist in digital marketing, she always draws on her creativity in her work. She is constantly researching new subjects and finds the analytical depth of Forex trading fascinating.